National Craft will continue to grow by being the best at solving our customers' supply needs.
To accomplish this we will -
‧Surpass customer expectation
‧Create a long-term relationship with all customers
‧Be market-oriented and be innovative
Each of us will pursue this vision of growth while recognizing that a competitive cost structure and profitability for our customers are essential to our success.
We demonstrate that we care about our customers by anticipating and meeting their needs. We will provide quality products and services that create value. We will strive for high customer retention and satisfaction.
Focus on the future
Though the world has gone through dramatic changes since our company established in 1987, the company's fundamental vision has never changed - to anticipate and promptly respond to customer needs.
A business driven by such passion for customer satisfaction is rarely content to rest on its accomplishments -- no matter how great it is. Today, our people are well prepared for the future: new products, new plans, and new opportunity await, and every person in this company is eager to serve you.
National Craft Industries, Inc.